Reference

dewanusa Privacy Policy for Your Account

Our Privacy Policy tells you what account, device and wallet details we collect when you open an account, sign in and move through the lobby.

Account dataWallet recordsCookie choicesAccess requests

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Know How Your Wallet Data Is Used

dewanusa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser or desktop, and use account payment paths. We may handle contact details, login events, device signals, support messages and transaction references so we can connect activity to your

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account, check unusual access and show the correct wallet status. DANA, OVO, GoPay and QRIS may provide payment references needed to match a deposit or account adjustment; we do not describe those references as permission to use unrelated wallet data. Bank transfer and virtual account records
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can also appear in an account payment history. Access depends on local law, and any request involving another person’s data requires suitable authority. The current Privacy Policy governs this page, while specific requests can be sent through the account support route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get Help With a Privacy Request

A clear contact path matters when a record looks wrong or your account details need attention.

Account support path Open account support after signing in and state whether your request concerns profile data, a DANA or QRIS reference, a device event or a correction to your contact details.

Cashier status query When a privacy question involves OVO, GoPay, bank transfer or virtual account records, include the visible transaction reference and date so we can locate the relevant account entry.

Access request Ask us to provide, correct or remove eligible personal records through the same support route. We may first check account ownership before discussing private account details.

DATA CONTROLS

Keep Control of Your Account Records

We handle this policy area through practical account controls rather than vague assurances. Sign-in events, phone verification and device checks help us distinguish your account activity from an unfamiliar session.

Account details

We use the contact and verification details you submit to create account access, confirm requests and connect support replies to the correct account. You can ask us to correct details that no longer match.

Device activity

A mobile browser or desktop session can create sign-in, device and security records. These signals help us examine unfamiliar access; they are handled as account security data rather than public profile content.

Cookie settings

Cookies and similar browser storage can remember session choices and help keep an account path working. You can manage browser settings, though removing some storage may require another sign-in.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries may be retained as transaction references. We use them to match account activity, investigate status questions and maintain payment records.

Retention choices

We keep records only for the operational, security, dispute or legal purpose connected to them, subject to applicable requirements. Ask account support which category applies when you request deletion or restriction.

Request verification

Before sharing or changing private records, we may ask you to confirm account ownership through the signed-in account or phone verification step. This reduces the chance of another person changing your data.

Privacy Policy Answers for Indonesia Accounts

These Privacy Policy answers cover the account questions we expect before you open access or connect a local wallet. If your situation involves a particular sign-in, payment reference or device, include that detail in account support so we can assess the request accurately. Access depends on local law.

The dewanusa Privacy Policy covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references connected with your account activity.

Phone verification helps connect account access to you, reduce mistaken account changes and support ownership checks. It can also help us respond safely when you request a copy or correction.

Yes. The Privacy Policy covers DANA and QRIS references that appear in account payment activity, along with OVO, GoPay, bank transfer and virtual account records needed for status checks.

You can ask through account support for eligible records connected to your account. We may verify ownership first, then explain which account, device, cookie or payment references can be provided.

Send a correction request through the signed-in account support route and identify the field that needs changing. We may ask for phone verification before updating contact or account details.

Retention varies by purpose. Security events, support records and payment references may need different periods for account protection, dispute handling or legal requirements; support can assess your specific request.

You may request deletion of eligible records through account support. Some data may need to remain where it is required for security, payment reconciliation, dispute handling or applicable law.

dewanusa Privacy Policy for Your Account

Get Help With a Privacy Request

Keep Control of Your Account Records

Account details

Device activity

Cookie settings

Payment references

Retention choices

Request verification

Privacy Policy Answers for Indonesia Accounts

01 What does the dewanusa Privacy Policy cover?

02 Why does dewanusa need my phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I request a copy of my dewanusa data?

05 How do I correct details held under this Privacy Policy?

06 How long does dewanusa retain account data?

07 Can I ask for deletion of my Privacy Policy records?

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